Ableton 11.06 M4L Plugin Crash
Hi Guys,
Wondering if anyone could help. I have recently started using a plugin in Ableton https://maxforlive.com/library/device/7516/gmaudio-ducker
When i have a couple of instances running in the project, Ableton just shuts down without any notice. Would really appreciate any help as i would like to be able to use this plugin.
My System specs:
Processor Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz 3.60 GHz
Installed RAM 16.0 GB
Display Geforce GTX 770
I have tried Deleting the Cycling74 folder as suggested by Ableton and also using the Standalone version of Max with no success. My Ableton install is default and i dont seem to get errors using any other M4L devices.
Here is the crash log:
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* *
* Exception Analysis *
* *
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*** WARNING: Unable to verify checksum for MaxPlug.dll
*** WARNING: Unable to verify checksum for gl2.mxe64
*** WARNING: Unable to verify checksum for jitlib.dll
*** WARNING: Unable to verify checksum for focusriteusbasio64.dll
*** WARNING: Unable to verify checksum for WrapPersist64.dll
*** WARNING: Unable to verify checksum for SoundID Reference VST Plugin.dll
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullPtr
Key : AV.Fault
Value: Read
Key : Analysis.CPU.mSec
Value: 6124
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 26245
Key : Analysis.Init.CPU.mSec
Value: 233
Key : Analysis.Init.Elapsed.mSec
Value: 5478
Key : Analysis.Memory.CommitPeak.Mb
Value: 346
Key : Timeline.Process.Start.DeltaSec
Value: 523
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
Key : WER.Process.Version
Value: 1.0.0.1
CONTEXT: (.ecxr)
rax=0000000000000003 rbx=0000000000000258 rcx=0000000054cfb7f0
rdx=0000000000000000 rsi=ffffffffffffffff rdi=0000000000000001
rip=000000002a3732d2 rsp=000000000014eeb0 rbp=000000000014efb0
r8=fffffffffffffffe r9=0000000000000255 r10=0000000000000020
r11=0000000000000010 r12=0000000000000008 r13=0000000000000002
r14=0000000000000001 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010293
jit_gl_graph+0x32d2:
00000000`2a3732d2 f3430f101c84 movss xmm3,dword ptr [r12+r8*4] ds:00000000`00000000=????????
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 000000002a3732d2 (jit_gl_graph+0x00000000000032d2)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
PROCESS_NAME: Ableton Live 11 Suite.exe
READ_ADDRESS: 0000000000000000
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
STACK_TEXT:
00000000`0014eeb0 00000000`2a373a30 : 00000000`54cfb7f0 00000000`222fdf10 00000000`00000000 00000000`00000000 : jit_gl_graph+0x32d2
00000000`0014f080 00000000`2a371da1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`48f13f10 : jit_gl_graph+0x3a30
00000000`0014f200 00000000`441d2e22 : 00000000`4ed91fb0 00000000`4ed91fb0 00000000`00000000 00000000`441d2501 : jit_gl_graph+0x1da1
00000000`0014f3a0 00000000`222e6ffb : 00000000`4ec20e30 00000000`4ec20e30 00000000`00000000 00000000`00000000 : MaxPlug!object_method_imp+0x452
00000000`0014f420 00000000`441d2e22 : 00000000`4ed91fb0 00000000`00000000 00000000`00000000 00000000`420a26d8 : gl2!ext_main+0x878db
00000000`0014f480 00000000`222fe084 : 00000000`4ec20e30 3f800000`00000000 00000000`540122e0 00000000`00000000 : MaxPlug!object_method_imp+0x452
00000000`0014f500 00000000`441bb72e : 00000000`550d3880 00000000`00000000 00000000`4ed91fb0 00000000`4ed91fb0 : gl2!ext_main+0x9e964
00000000`0014f560 00000000`222fbb78 : 00000000`00000000 00000000`5511a570 00000000`44768020 00000000`00000000 : MaxPlug!linklist_prune+0x29e
00000000`0014f5b0 00000000`222fde97 : 00000000`292751a0 00000000`5511a570 00000000`44768020 00000000`00000000 : gl2!ext_main+0x9c458
00000000`0014f5e0 00000000`222fe3fe : 00000000`4e902088 00000000`00000000 00000000`0014f7d0 00000000`441cfc46 : gl2!ext_main+0x9e777
00000000`0014f6c0 00000000`441d2e22 : 00000000`292751a0 00000000`00000000 00000000`00000000 00000000`441d2501 : gl2!ext_main+0x9ecde
00000000`0014f6f0 00000000`2224e0ff : 00000000`540122e0 00000000`00000000 00000000`540122e0 00000000`4e902088 : MaxPlug!object_method_imp+0x452
00000000`0014f770 00000000`2224e1db : 0000009a`000000a0 00000000`540122e0 00000000`00000000 00007ffd`fa9f47b1 : gl2+0x2e0ff
00000000`0014f7d0 00000000`441d2e22 : 00000000`540122e0 00000000`0666a630 00000000`41f4b610 00000000`000003cd : gl2+0x2e1db
00000000`0014f830 00000000`46decdb2 : 00000000`00000000 00000000`44765020 00000000`48f15d10 00000000`00000000 : MaxPlug!object_method_imp+0x452
00000000`0014f8b0 00000000`43dc6486 : 00000000`1c5aab30 00000000`55124000 00000000`00000000 00000000`00000000 : jitlib!max_jit_class_wrap_attrlist2methods+0xb12
00000000`0014f910 00000000`441dec86 : 00000000`1c5aaef0 00000000`44765050 00000000`44765050 00000000`44765050 : MaxPlug!defer_sys_low+0x266
00000000`0014f940 00000000`438dd51b : 00000000`48306eb0 00000000`00000000 ffffffff`ffffffff 00000000`48306ed8 : MaxPlug!sched_isinpoll+0x486
00000000`0014f9d0 00000000`44055269 : 00000000`48306ed8 00000000`48306ed8 00000000`00006010 00000000`00000000 : MaxPlug!sscanf+0x5fb
00000000`0014fa20 00000000`44054fe2 : 00000000`00006010 00000000`0000047b 00000000`0012039c 00000000`0014fbe8 : MaxPlug!patcherdomain_node_new+0x8c6b9
00000000`0014fa60 00007ffd`f8e9e858 : 00000000`00000001 00000000`0014fdb0 00000000`00000000 00000000`00000000 : MaxPlug!patcherdomain_node_new+0x8c432
00000000`0014faa0 00007ffd`f8e9e299 : 00000000`00000082 00000000`44054fa0 00000000`0012039c 00007ffd`0000047b : user32!UserCallWinProcCheckWow+0x2f8
00000000`0014fc30 00000001`41ff978a : 00000000`44054fa0 00000000`00001fa0 00000000`00000000 00000000`00000000 : user32!DispatchMessageWorker+0x249
00000000`0014fcb0 00000001`41988029 : 00000000`0014fd68 00000c01`00000000 00000000`00001fa0 00000000`00009fe0 : Ableton_Live_11_Suite+0x1ff978a
00000000`0014fea0 00000001`417f0406 : 00000001`444a2780 00000000`00000000 00000000`00000000 00000000`00000000 : Ableton_Live_11_Suite+0x1988029
00000000`0014fef0 00007ffd`f9b97034 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Ableton_Live_11_Suite+0x17f0406
00000000`0014ff30 00007ffd`faa22651 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000000`0014ff60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
SYMBOL_NAME: jit_gl_graph+32d2
MODULE_NAME: jit_gl_graph
IMAGE_NAME: jit.gl.graph.mxe64
STACK_COMMAND: ~0s ; .ecxr ; kb
FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_jit.gl.graph.mxe64!Unknown
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 8.1.11.7225
FAILURE_ID_HASH: {f8bfffc1-892d-acbf-b6c9-d0ab73b3ba5c}
Followup: MachineOwner
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Gday Jono,
Rob here from GMaudio & Fixation Studios. There has been a couple reports of the same sort of crash. I have recently sent out an update so I suggest trying that, some people have reported that after cleaning up there computer the crashes have stopped but ultimately this an issue with the current versions of Live and Max and the next update should have it sorted. There is a public beta of Max 8.2 that has fixed a few issues with jitter (of which my device and the native LFO uses) so that should remedy the crashes but the next public release of Max & Live should be solid again. Live 11.0.6 is just not very stable at the moment.
Also, any issues, just shoot me an Email by replying to your receipt and I’ll do my best to advise you. This helps me manage issues and make better products so dont be shy 😊
Hey Rob,
Love the GMaudio ducker, I use it all the time! I have ran into an issue with the ducker on 11.3.4 though and was curious if you might be able to provide a solution..
In the project I only have the Ducker on one group - every time I click on that group only - it pulls up the effects lane for a brief moment (everything is unclickable) and then the project crashes.
I am hoping to remove the Ducker from the group and see if that fixes the issues becuase I am going off of an assumption alone here.. Do you know if there is a way to remove a plugin / device from a channel without having that channel selected / highlighted?
Thanks for any assistance you can provide!
Nearly all issues with my devices have been related to Jitter which can be finicky with certain GFX cards and resolutions. If your using an external monitor with a laptop try it with the monitor unplugged, if your on a desktop computer then try changing your operating systems resolution. Updating to the latest Max and making sure all your drivers are up to date are highly recommended.