Crash logs, Windows
After searching through the forum it's still not clear where to find crash logs in max 8 on a Windows pro 10 computer. Anybody knows where to retrieve this?
many thanks!
You can find Windows crash logs here:
C:\Users\yourusername\AppData\Roaming\Cycling '74\Logs
Thanks Ben.
I've ran our crash logs through windbg and below are some of the errors (full analysis txt files attached). Pointer write and read errors. I'm not sure how to translate this in a solution. Any hints?
We're generating video output for 2 led panels (resolution 4272x256 ). 2 jit.movie objects are used that output textures into a jit.gl.slab. The slab crossfades between the 2 movie sources. A new movie file is loaded into each alternatingly on the fly.
Can jit.movie cause this if it somehow wants to play a frame while it hasn't finished loading to memory yet?
NB: this seems only to happen on our production PC, a heavily spec'd workstation, and not on 2 lighter gaming laptops that I'm testing the same Max application on.
#1
(...)
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Write
Key : Timeline.Process.Start.DeltaSec
Value: 36
(...)
BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_WRITE
(...)
#2
(...)
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullClassPtr
Key : AV.Fault
Value: Write
Key : Timeline.Process.Start.DeltaSec
Value: 490
(...)
BUGCHECK_STR: APPLICATION_FAULT_NULL_CLASS_PTR_WRITE_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_WRITE
(...)
#3
(...)
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Read
Key : Timeline.Process.Start.DeltaSec
Value: 77
(...)
BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ
(...)
Also, I just realized most of the crashes haven't generated a dmp file. The files above are dated last month and that was while running an older version of the system. Though the crashes appear similar: seemingly random after several hours of running fine.