Max 8.3.1 crashes on saving new patches

    Jun 22 2022 | 6:34 pm
    Max 8.3.1 crashes on saving new patches, even if I create one and save before puttong any object inside it. However it opens and saves old patches. Following the crash report. I have verified and tested RAM anc HD, they seem ok. I have maintened the system, restarted, but the problem persists. I am on OsX El Capitan 10.11.6 and MacBook Pro mid 2012.
    Thanks in advance for any help
    Crash report (beginning): Process: Max [481] Path: /Applications/ Identifier: com.cycling74.Max Version: 8.3.1 [f487da5cc84] (8.3.1) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Max [481] User ID: 502
    Date/Time: 2022-06-22 20:33:03.488 +0200 OS Version: Mac OS X 10.11.6 (15G22010) Report Version: 11 Anonymous UUID: EFFCE981-FDAD-16D1-BF8A-A5D2DBC575E1
    Time Awake Since Boot: 1000 seconds
    System Integrity Protection: enabled
    Crashed Thread: 0 CrBrowserMain Dispatch queue:
    Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
    Application Specific Information: Crashing on exception: +[NSTextField labelWithString:]: unrecognized selector sent to class 0x7fff75c0cc28

    • Jun 22 2022 | 7:56 pm
      Little update: until 8.2.2 version the problem is not present. From 8.3.0 forward it is present. I have uninstalled and trashed Application Support cycling74 folder in my account, recreating it, but it is not a valid solution. I can not realize what can be the solution.
    • Jun 23 2022 | 1:24 am
      +[NSTextField labelWithString:]: This convenience api looks like it was introduced on OSX in 2016 (10.12), and you’re still using 10.11 (2015), hence a crash. Is this happening anytime you try to show a save panel? (Like if you Save As… an existing patch)?
      (in any event upgrading the OS would fix it, but I gather that’s not workable for one reason or another… nice job keeping a 2012 machine up and going!)
    • Jun 23 2022 | 5:24 am
      Thank you for reply. The crash happens even if I choose "Save as" in saving a new patch. I supposed it could be connected to API features. But the strange thing is that nothing happens on old patches or using until 8.3.2 Max version. Anyione has any idea about resolving?
      Thanks in advance.
      P.S.: yes, if possible I would like not upgrading OsX...
    • Jun 23 2022 | 7:42 am
      HI Fabio, pleased to see you on the Forum. Did you try to trash max preferences as well as every c74 folders (application support, every other c74 folder, depending on you file path) the app itself and then reinstall ?
    • Jun 23 2022 | 8:44 am
      don't bother cleaning max folders and similar. The problem really is Save As... dialog. Resaving any existing file in same location will work as expected, also save as template or save as project works without problems, because filetype is known. any save dialog with filetype option will crash, like write buffer~ or building collective or standalone writewave message to buffer~ again works ... P.S. max 8.1.11 works well on macbook 2008 el capitan
    • Jun 23 2022 | 7:36 pm
      Hi Riccardo,
      Yes, I have trashed every Max folder in Preferences and Application support, and reinstalled, if I remember good, without success. Now I try again, if I can in a more radical manner. Today I was in my Institute, on High Sierra Max 8.3.1 runs, so I could try to update, even if I would miss the possibility to use PWGL (the main reason for which I have still El Capitan). Or I will downfrade to 8.2. Meanwhile thanks to everyone for suggestions and help, I will keep you updated on this matter.
    • Jun 23 2022 | 8:41 pm
      Well, until now nothing to be done, I have erased all max folders, restarted the computer, reinstalled, reactivated and restarted, without any success. I suppose it can be a writing problem: if I copy an existing patch in another location, by system operations, max opens and save it, but crashes if I try to save as, or if I try to save a new one. For the moment I must surrender...
    • Jun 23 2022 | 9:34 pm
      mmhh, I'm afraid that Source Audio is right. I don't have enough experience about API and similar things. Consider that, if you want to continue using PWGL, you might consider dual booting. It depends what are your main targets: Pwgl or the new features of Max 8.3.1. I personally prefer the Bach package, but i know that switching platforms is quite annoying.
    • Jun 23 2022 | 11:10 pm
      Although I don't have a timetable, we are aware of the issue and hope to have a fix in the next update.
    • Jun 24 2022 | 5:56 am
      Hi All,
      Thank you for replies. I can wait for update, hoping the issue is resolved, thanks Ben. @ Riccardo: bach is among my next studies, I think as soon as possible I will convert my OpenMusic algorithmic composition library in that environment. 24h in a day are too few... Many Thanks to everyone.