Max8 is crashing on startup

alessandro aresta's icon

fresh install, Max8 is crashing on startup :

Sep 27 00:33:03 rstn Max[74259]: packages: package name (Video and Graphics) is different from folder name (Video & Graphics)
Sep 27 00:33:03 rstn Max[74259]: max_startmaxserver
Sep 27 00:33:04 rstn Max[74259]: jaudiowrapper_createdevice AMAL Duet USB
Sep 27 00:33:05 rstn Max[74259]: clang using Sandy Bridge workaround
Sep 27 00:33:05 rstn Max[74259]: sqlite version 3.8.5
Sep 27 00:33:10 rstn com.apple.xpc.launchd[1] (com.cycling74.Max.132832[74259]): Service exited due to signal: Segmentation fault: 11 sent by exc handler[0]

Also in ~/Library/Application Support/Cycling '74/Max 8/Settings/CEF 67/debug.log:

[0927/003303.607077:ERROR:browser_gpu_channel_host_factory.cc(119)] Failed to launch GPU process.
[0927/005057.070375:ERROR:browser_gpu_channel_host_factory.cc(119)] Failed to launch GPU process.
[0927/010653.999277:ERROR:browser_gpu_channel_host_factory.cc(119)] Failed to launch GPU process.
[0927/010748.130716:ERROR:browser_gpu_channel_host_factory.cc(119)] Failed to launch GPU process.

Any clue?

I tried reinstalling several times :(

Model Name: MacBook Pro

Model Identifier: MacBookPro11,5

Processor Name: Intel Core i7

Processor Speed: 2,5 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MBP114.0184.B00

SMC Version (system): 2.30f2

System Version: macOS 10.13.6 (17G65)

Kernel Version: Darwin 17.7.0

Boot Volume: Macintosh HD

Boot Mode: Normal

Time Awake Since Boot: 17000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007ffeedc05e48
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0x7ffeedc05e48:
MALLOC_SMALL 00007f87ca800000-00007f87cd800000 [ 48.0M] rw-/rwx SM=PRV
--> STACK GUARD 00007ffeea406000-00007ffeedc06000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Stack 00007ffeedc06000-00007ffeee406000 [ 8192K] rw-/rwx SM=PRV thread 0

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 com.apple.CoreServices.CarbonCore    0x00007fff452de4fb FSMount::makepath(unsigned int, char const*, unsigned int, char*) + 49
1 com.apple.CoreServices.CarbonCore    0x00007fff4530f892 FSMount::getIndexedDirectoryItem(unsigned int, unsigned int, unsigned int, char*, unsigned char*) + 146
2 com.apple.CoreServices.CarbonCore    0x00007fff452df549 FSMount::getattrsbulk(void*, unsigned int, unsigned long*, unsigned int, unsigned int, FSAttributeInfo*, unsigned char*, unsigned char*) + 1957
3 com.apple.CoreServices.CarbonCore    0x00007fff452dec24 PBGetCatalogInfoBulkSync + 852
4 com.apple.CoreServices.CarbonCore    0x00007fff452de894 FSGetCatalogInfoBulk + 69
5 com.cycling74.Max     0x00000001018497a0 folderstate_getfileref_first + 248
6 com.cycling74.Max     0x0000000101847852 folderstate_getfileref_next + 473
7 com.cycling74.Max     0x0000000101847416 path_foldernextfile_imp + 55
8 com.cycling74.Max     0x0000000101845af6 path_openfolder_flags + 252
9 setplugpath     0x0000000110ee01b1 setplugpath_doscan_vst_plugs + 126
10 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
11 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
12 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
13 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
14 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
15 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
16 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
17 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
18 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
19 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
20 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
21 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
22 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
23 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
24 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
25 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
26 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
27 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
28 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326
29 setplugpath     0x0000000110ee0279 setplugpath_doscan_vst_plugs + 326

Jeremy's icon

Hi, something is failing in the (fast/normal, not the slow/complete) vst plugin scan. By the looks of it, you have a recursive alias in your VST plugin folder. Could you please check that?

alessandro aresta's icon

Oh yeah !!!

Somehow there was an extraneous symlink deep inside a folder...
I think somehow drag'n'drop with low resources caused some glitches in the OS creating a unwanted alias.
very weird...weird...
Tnx for the working now, and looks also with good performance !

Jeremy's icon

Great, happy to hear that's all it was.